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FAQ

Helping you solve any issue you may have

 

Support is the core of customer satisfaction and that’s why we want to answer any question you may have. We have answered some of the
questions that are most frequently asked. If you still want to know more, please do not hesitate to contact us. 

How can I find the closest Thermindo repair workshop near me?

You can find the closest repair workshop from our map search.

Where can I get service and/or consumable parts for Thermindo equipment?

You can get service and consumables from your nearest Kemppi representative. Please see our repsentatives near you.

Where can I find consumables parts for MIG/MAG equipment?

You can find a different set of consumables for different MIG/MAG equipment at the end of each product’s single product page.

What kind of a warranty does Thermindo equipment have?

Thermindo welding equipment is designed and tested for professional industrial environments. As a guarantee of high quality, we offer our customers a global warranty up to three years. 

Can I connect my Thermindo welding machine to an electric generator?

Yes, it is possible if the generator’s electrical parameters match the welding machine’s requirements. All generators have their own characteristics, and it is always necessary to ensure the compatibility between the devices.